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Privacy Policy

Last Updated: June 2025

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This Privacy Policy outlines how James Bush Surveying ("we", "our", or "us") collects, uses, shares, and safeguards personal information obtained via our website, located at https://www.jamesbushsurveying.co.uk (the "Site"), or through any other digital services we provide. This Policy also details your rights and choices concerning your data.

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By using the Site or interacting with us online, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Site.

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1. Information We Collect
 

Information You Voluntarily Provide
We may collect personal information you submit directly to us, including:

  • Full name

  • Email address

  • Postal address

  • Telephone number

  • Enquiry details

  • Feedback or reviews

  • Payment and billing information (where applicable)

This may include information you provide when requesting a quotation, filling in an enquiry form, or subscribing to updates or newsletters.

 

Automatically Collected Information
When you visit our Site, we may automatically collect certain technical data including:

  • IP address

  • Browser type and version

  • Operating system

  • Device type

  • Pages visited and referring URLs

  • Time and date of visits

This information is used for website analytics and to help us improve user experience.

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2. Use of Cookies and Tracking Technologies


Cookies are small data files stored on your device to help us personalise content, remember user preferences, and analyse website traffic.

 

Types of Cookies We Use:
Strictly Necessary Cookies: Essential for site functionality (e.g. navigation, forms).

 

Performance Cookies: Help us understand how the Site is used and improve performance (e.g. Google Analytics).

 

Functionality Cookies: Remember your preferences and settings (e.g. location or language).

 

Targeting Cookies: May be used by third-party services like social media platforms to deliver relevant advertising.

You can adjust cookie settings via your browser. However, disabling cookies may affect certain features of the Site.

 

 

3. How We Use Your Information


We use the information we collect for the following purposes:

  • Responding to enquiries or service requests

  • Providing surveying services and quotations

  • Processing payments and managing client accounts

  • Sending important service updates

  • Improving our website and customer service

  • Fulfilling legal or regulatory obligations

  • Marketing and business development (where consent is provided)

 

We will only use your personal data when legally permitted and will retain it only for as long as necessary.

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4. Sharing Your Information


We may share your personal data with trusted third parties, including:

  • Service providers (e.g. IT support, website hosting, analytics tools)

  • Regulatory bodies or authorities if required by law

  • Professional advisers (e.g. legal or compliance consultants)

We will never sell or rent your personal information to third parties.

 

 

5. Third-Party Websites
 

Our Site may contain links to third-party websites, plug-ins or social media platforms. These sites operate independently and have their own privacy policies. We are not responsible for their content or data practices.

 

 

6. Your Rights
 

Under UK data protection laws (including the UK GDPR and Data Protection Act 2018), you have the right to:

  • Access personal data we hold about you

  • Request correction of incorrect or outdated data

  • Request deletion of your personal data (subject to legal exceptions)

  • Object to or restrict certain forms of data processing

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email: jamesbushsurveying@gmail.com

 

 

7. Data Security
 

We have implemented suitable technical and organisational measures to protect your personal data. These include encryption, secure servers, and limited access procedures. However, no method of transmission over the internet is completely secure. You provide data at your own risk.

 

 

8. Children’s Privacy
 

This Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

 

 

9. Changes to This Policy
 

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The most recent version will always be available on our website with the effective date clearly stated.

 

 

10. Contact Us


If you have any questions about this Privacy Policy or the way we handle your personal data, please contact:
Email: jamesbushsurveying@gmail.com
Website: www.jamesbushsurveying.co.uk

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